Returns & Exchanges
At Foundry Lighting, we want you to be completely satisfied with your purchase. If a fixture doesn't perfectly illuminate your space, you can return most items in their original, uninstalled condition within 30 days of delivery.
Return Process
- 1.Request Authorization
Log into your account or contact our support team to request a Return Merchandise Authorization (RMA) number before shipping any items back.
- 2.Pack With Care
Securely pack the fixture in its original manufacturer packaging, including all hardware, instructions, and protective materials to ensure safe transit.
- 3.Label and Ship
Affix the provided return shipping label to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse inspects the item for damages and verifies its condition, we will issue a refund to your original payment method within 5-7 business days.